Frequently Asked Questions

1. Orders
How do I place an order?
Browse products at coolgolfstyle.com, add items to your cart and complete checkout.

Can I modify my order?
Changes can only be made before your order is shipped. Contact us immediately via your account.

2. Payments
What payment methods do you accept?

• Credit/Debit Cards
• PayPal
• Apple Pay
• Google Pay

Is my payment secure?
All transactions are encrypted with 256-bit SSL technology.

3. Shipping
What are your delivery times?

• USA: 3-5 business days
• Europe: 5-7 business days
• Worldwide: 7-14 business days

Do you offer free shipping?
Yes – free standard shipping on orders over $100.

4. Returns
What’s your return policy?

• 30-day return window
• Items must be unworn with tags attached
• Start your return via your account

5. Sizing
How do I choose the right size?
Check our detailed size guide on each product page.

6. Product Care
How should I care for my items?
Follow the care instructions on the garment label. Most items require cold wash.

7. Account
How do I reset my password?
Use the “Forgot Password” link on the login page.

8. Other Questions
Do you offer gift cards?
Yes! Digital gift cards are available here.