Returns & Exchanges Policy

1. Return Eligibility
You may return items purchased at coolgolfstyle.com within 30 days of delivery if:

  • Items are unworn, unwashed and undamaged
  • Original tags and packaging are intact
  • Proof of purchase is provided

2. How to Return

  1. Log in to your account at coolgolfstyle.com
  2. Navigate to “Order History”
  3. Select items for return and print prepaid label
  4. Ship items within 14 days of return request

3. Refund Process

  • Refunds issued to original payment method
  • Processing time: 3-5 business days after we receive return
  • Original shipping costs non-refundable

4. Exchanges
For size exchanges:

  1. Return original item following standard process
  2. Place new order for desired size
  3. Email us for expedited processing

5. Non-Returnable Items

  • Worn or washed merchandise
  • Final sale items (marked at checkout)
  • Custom/personalized products

6. International Returns

  • Customer responsible for return shipping
  • Refund excludes original shipping/duties
  • Must include all original paperwork

7. Damaged/Defective Items
Contact us within 48 hours with:

  • Order number
  • Photos of damage
  • We’ll cover all return costs

8. Questions?
Visit our Help Center for assistance.